We Stand By Our Commitments
P&C Trucking is driven by a passion to put people to work and change lives every day. We are guided by our values and stand by our commitments with our Customer Service Promise.
- Be optimistic. We believe there is a solution to every problem. We are innovative, discovering new ways to get results.
- Be passionate. We are committed to doing good, and will go above and beyond.
- Be accountable. We empower our people to take personal responsibility and have an impact.
- Be respectful. We listen and learn from each other, and embrace our diverse views and experiences.
- Be true. We are true to who we are and what our customers need.
Customer Service Promise
At P&C Trucking, we promise to keep your business moving forward with professional driver solutions for all your transportation needs. We also promise you a solid customer service experience, every time. That’s why we’re proud to stand behind our 8-point Customer Service Promise.
- We will build and maintain regular, direct and thoughtful communication with your management and front-line supervisors.
- We will not accept any assignment without a clear understanding of every aspect of the job.
- We will only assign drivers who meet both P&C Trucking’s rigorous hiring standards and your specific requirements.
- We will meet or exceed all time commitments.
- We will proactively notify you of any service failures and work to provide straight-forward solutions to avoid their recurrence.
- We will partner with your management team to create driver staffing solutions that help you reduce risk and grow your business.
- We will ensure you have an accurate understanding of P&C Trucking’s business practices, policies and capabilities.
- We will meet or exceed all DOT, compliance and safety standards for each P&C Trucking driver.
If we fail to live up to any of these standards at any time, please call P&C Trucking President Paul Zielinski at 1-724-732-2073